Clinical practice guidelines emphasize that clinicians and healthcare delivery systems should consistently identify and treat all tobacco users using available counselling treatments and medications. But, evidence alone is insufficient to change routine clinical practice. There is a need to alter practices so that smoking cessation support is systematically and easily provided to all patients who smoke as part of routine care.

Developing the system that leads to the consistent identification, documentation, treatment, and follow-up of all patients or clients who smoke result in more quit attempts and, ultimately, more smokers becoming smoke-free.

TelASK Quit Manager plays a key role in the success of the OMSC by supporting the documentation and follow-up of smokers and by the reporting it provides stakeholders in the post-implementation phase.